Refund and Returns Policy

Refund and Returns Policy

Last updated: [19 may 2026]

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have [1] days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (e.g., food, flowers)
  • Personal care items (e.g., cosmetics, hygiene products)
  • Gift cards
  • Downloadable software or digital products (wordpress all plugins and thems)
  • Clearance or final sale items

3. Refunds

Once we receive and inspect your returned item:

  • We will notify you of the status of your refund.
  • If approved, your refund will be processed to your original payment method within [1–2] business days.

Please note:

  • Shipping costs are non-refundable (unless the return is due to our error).
  • Processing times may vary depending on your bank or payment provider.

4. Exchanges

We only replace items if they are:

  • Defective
  • Damaged
  • Incorrectly shipped

If you need an exchange, contact us at [info.digitalsoftwareindia@gmail.com/917378859500].

5. Return Shipping

  • You will be responsible for paying your own return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service, as we cannot guarantee receipt of your return.

6. Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your credit card company (processing time may apply)
  • Contact your bank

If you’ve done all of this and still have not received your refund, please contact us at 917378859500

7. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

  • Email: info.digitalsoftwareindia@gmail.com
  • Phone: 917378859500
  • Address: Ashtvinayak Market, 1st Floor,
    Phaltan, Pusegaon Vaduj Rd,
    Pusegaon, Maharashtra 415502

If you want, I can tailor this specifically for your business type (ecommerce, clothing brand, digital products, etc.) or make it legally tighter for your country.

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